basa88 Privacy Policy

1 Information Collection

When registering on the basa88 platform and using our services, we may collect the following types of information:

• Identity Information: Full name, date of birth, national ID or passport number (for age verification purposes), and contact address.
• Contact Information: Email address and mobile phone number.
• Financial Information: Payment method details such as bKash, Nagad, Rocket, or Upay account numbers (used solely for transaction processing).
• Technical Information: IP address, browser type and version, device information, cookie data, and login duration.
• Transaction Records: Deposit and withdrawal history, and details of betting activity.
• Communication Records: Details of conversations or chats with our support team.

We only collect information that is essential for providing services and legally required. We do not collect any additional personal information beyond that.

2 Purpose of Information Use

Collected information is used for the following legitimate purposes:

• Account Management: Completing registration, verifying accounts, and confirming user identity.
• Age Verification: To ensure services are available only to those aged 21 or above in accordance with Bangladeshi law.
• Financial Transactions: Processing deposits and withdrawals, preventing fraud, and complying with Anti-Money Laundering (AML) regulations.
• Service Improvement: Analyzing data to improve the user experience and enhance platform performance.
• Customer Support: To resolve issues and provide effective support.
• Meeting Legal Obligations: Where required to comply with applicable laws and regulations.
• Ensuring Security: To prevent unauthorized access, fraud, and cyberattacks.

Your information is never sold to third parties or shared without permission for marketing purposes.

3 Cookies and Tracking Technologies

The basa88 website uses cookies and similar tracking technologies. Cookies are small data files stored on your device that help improve your experience on the site.

The types of cookies we use:

• Essential Cookies: To ensure the core functionality of the site (maintaining login sessions, security tokens, etc.). Disabling these will prevent the site from working properly.
• Performance Cookies: To identify page load times, user navigation patterns, and technical errors.
• Preference Cookies: To remember your language preference, display settings, and other personalized preferences.
• Analytics Cookies: To collect statistics about site usage, which are used to improve the quality of our services.

You can control cookies by changing your browser settings. However, disabling certain cookies may mean some site features will not be available.

4 Data Storage and Security

basa88 follows industry-standard security practices to protect your personal information:

• SSL Encryption: All data transfers are secured with 256-bit SSL encryption.
• Encrypted Storage: Sensitive information is stored in encrypted databases.
• Access Control: Only authorized personnel can access your information.
• Regular Security Audits: Regular security checks are conducted to identify and address system vulnerabilities.
• Firewall Protection: Advanced firewall systems are in place to prevent unauthorized access.

Your information is generally retained while your account is active and for as long as necessary after closure to meet legal requirements. Financial transaction records are required to be retained for a specific period as directed by regulatory authorities.

5 Sharing Information with Third Parties

basa88 may share your personal information with third parties in the following limited circumstances:

• Payment Service Providers: Minimum necessary information is shared with payment gateways such as bKash, Nagad, Rocket, and Upay to process financial transactions.
• Identity Verification Services: With approved third parties for fraud prevention and age verification.
• Legal Authorities: To relevant authorities in the case of court orders, legal obligations, or investigations.
• Game Software Providers: Software providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may access technical data for the purpose of operating games.

Outside of the cases mentioned above, your information is not sold, rented, or transferred to any third party for any other purpose. All our partners are contractually bound to uphold data protection standards.

6 International Data Transfers

basa88's servers and data processing facilities may be located in various countries. Even if your information is transferred outside Bangladesh, we ensure it remains protected according to the highest security standards. We follow internationally recognized protection practices for data transfers, and all our service partners are bound by appropriate data protection agreements.

7 Children's Privacy

basa88 is a platform exclusively for those aged 21 or above. We do not knowingly collect any information from minors. Age verification is a mandatory step in the registration process.

If we become aware that a minor has registered on the platform, that account will be closed immediately and all associated information will be deleted. If you suspect that a minor is using the platform, please notify us immediately.

8 Policy Changes

basa88 reserves the right to change or update this privacy policy at any time. If any significant changes are made, we will notify you in the following ways:

• By displaying a clear notice on the website.
• By sending a notification to your registered email address.
• By updating the "Last Updated" date on this page.

If you continue to use the platform after any changes, you are considered to have given your consent to the new policy. You are therefore advised to review this page regularly.